HEARTY CAFE PANCAKE HOUSE

Inspection ID: 2594512. Canvass Re-Inspection performed on 05/14/2024, resulted in a 'Pass', Risk 1 (High).

Violations:
41. WIPING CLOTHS: PROPERLY USED & STORED - Comments: ALL WIPING CLOTHS WHEN NOT IN USE MUST BE STORED IN A CLEAN SANITIZING SOLUTION INSTRUCTED TO CORRECT AND MAINTAIN | 43. IN-USE UTENSILS: PROPERLY STORED - Comments: OBSERVED A KNIFE BEING STORED BETWEEN THE HANDSINK AND WALL. INSTRUCTED TO REMOVE AND NOT STORE ANY UTENSILS BETWEEN THE WALL AND SINK.

Inspection ID: 2593552. Canvass performed on 04/29/2024, resulted in a 'Fail', Risk 1 (High).

Violations:
41. WIPING CLOTHS: PROPERLY USED & STORED - Comments: ALL WIPING CLOTHS WHEN NOT IN USE MUST BE STORED IN A CLEAN SANITIZING SOLUTION INSTRUCTED TO CORRECT AND MAINTAIN. | 43. IN-USE UTENSILS: PROPERLY STORED - Comments: OBSERVED A KNIFE BEING STORED BETWEEN THE HANDSINK AND WALL. INSTRUCTED TO REMOVE AND NOT STORE ANY UTENSILS BETWEEN THE WALL AND SINK. | 47. FOOD & NON-FOOD CONTACT SURFACES CLEANABLE, PROPERLY DESIGNED, CONSTRUCTED & USED - Comments: LARGE CAN OPENER IN NEED OF DETAIL CLEANING TO REMOVE ALL BUILD UP. INSTRUCTED TO DETAIL CLEAN AND MAINTAIN. | 47. FOOD & NON-FOOD CONTACT SURFACES CLEANABLE, PROPERLY DESIGNED, CONSTRUCTED & USED - Comments: CUTTING BOARDS ON MAIN HOT LINE IN NEED OF REPLACING. WORN, DEEP DISCOLORATION AND MELTED IN AREAS. INSTRUCTED TO REPLACE AND MAINTAIN. | 49. NON-FOOD/FOOD CONTACT SURFACES CLEAN - Comments: SEE VIOLATION #60 | 55. PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN - Comments: SEE VIOLATION #60 | 60. PREVIOUS CORE VIOLATION CORRECTED - Comments: PREVIOUS CORE VIOLATIONS NOT CORRECTED FROM AUGUST 21, 2023 REPORT #2580376 VIOLATION #49 OBSERVED ACCUMULATED FOOD DEBRIS ON INTERIOR AND EXTERIOR SURFACES OF COOKING EQUIPMENT, PREP TABLES, COOLERS, FREEZERS, SHELVING UNITS, RESIDUE ON INTERIOR SURFACE OF ICE MACHINE. INSTRUCTED MANAGER TO CLEAN AND MAINTAIN. #55 OBSERVED ACCUMULATED FOOD DEBRIS ON FLOOR IN PREP AREA, FOOD DEBRIS INSIDE FLOOR DRAINS, FOOD SPILLS ON WALLS IN FRONT AND REAR PREP AREAS. INSTRUCTED MANAGER TO CLEAN AND MAINTAIN. ALL CORE VIOLATIONS IN NEED OF CLEANING AND MAINTAINING. PREVIOUS CORE VIOLATIONS NOT CORRECTED PRIORITY VIOLATION 7-42-090 CITATION ISSUED

Inspection ID: 2580540. Complaint Re-Inspection performed on 08/23/2023, resulted in a 'Pass', Risk 1 (High).

Violations:
45. SINGLE-USE/SINGLE-SERVICE ARTICLES: PROPERLY STORED & USED - Comments: OBSERVED COTTAGE CHEESE CONTAINERS BEING REUSED FOR OTHER FOOD ITEMS. INSTRUCTED MANAGER TO REMOVE AND PROVIDE PROPER FOOD STORAGE CONTAINERS FOR ALL FOOD ITEMS. | 47. FOOD & NON-FOOD CONTACT SURFACES CLEANABLE, PROPERLY DESIGNED, CONSTRUCTED & USED - Comments: OBSERVED MILK CRATES USED FOR STORAGE IN PREP AREA. INSTRUCTED MANAGER TO REMOVE ALL MILK CRATEAS AND PROVIDE ADEQUATE SHELVING FOR STORAGE. | 49. NON-FOOD/FOOD CONTACT SURFACES CLEAN - Comments: OBSERVED ACCUMULATED FOOD DEBRIS ON INTERIOR AND EXTERIOR SURFACES OF COOKING EQUIPMENT, PREP TABLES, COOLERS, FREEZERS, SHELVING UNITS, RESIDUE ON INTERIOR SURFACE OF ICE MACHINE. INSTRUCTED MANAGER TO CLEAN AND MAINTAIN. | 51. PLUMBING INSTALLED; PROPER BACKFLOW DEVICES - Comments: OBSERVED RIGHT HAND WASHING SINK SLOWLY DRAINNG IN WOMEN WASHROOM. INSTRUCTED MANAGER TO REPAIR. | 55. PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN - Comments: OBSERVED ACCUMULATED FOOD DEBRIS ON FLOOR IN PREP AREA, STANDING WATER ON FLOOR IN CORNERS NEAR DISH MACHINE, FOOD DEBRIS INSIDE FLOOR DRAINS, FOOD SPILLS ON WALLS IN FRONT AND REAR PREP AREAS. INSTRUCTED MANAGER TO CLEAN AND MAINTAIN. | 55. PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN - Comments: OBSERVED MISSING GROUT ON FLOOR TILES ALONG WALLS IN DISH WASHING AREA. INSTRUCTED MANAGER TO RE-GROUT AND MAINTAIN.

Inspection ID: 2580376. Complaint performed on 08/21/2023, resulted in a 'Pass w/ Conditions', Risk 1 (High).

Violations:
22. PROPER COLD HOLDING TEMPERATURES - Comments: OBSERVED COLD TCS FOOD STORED AT IMPROPER TEMPERATURE IN REACH-IN COOLER:RAW STEAK 56.3F, RAW HAMBURGER PATTIES 54.8F, TUNA SALAD 53.4F, PORK CHOPS 52.8F, SLICED TURKEY 51.9F. INSTRUCTED MANAGER TO DISCARD APPROXIMATELY $300 AND 30LBS OF FOOD. ALL COLD TCS FOOD MUST MAINTAIN 41F OR BELOW. PRIORITY 7-38-005 CITATION ISSUED | 33. PROPER COOLING METHODS USED; ADEQUATE EQUIPMENT FOR TEMPERATURE CONTROL - Comments: OBSERVED REACH-IN COOLER NOT MAINTAINING PROPER TEMPERATURE 54.8F. INSTRUCTED MANAGER TO REPAIR AND MAINTAIN COOLER AT 41F OR BELOW. COOLER IS TAGGED HELD FOR INSPECTION AND MUST NOT BE USED UNTIL REINSPECTED BY CHICAGO DEPARTMENT OF HEALTH. PRIORITY 7-38-005 CITATION ISSUED | 45. SINGLE-USE/SINGLE-SERVICE ARTICLES: PROPERLY STORED & USED - Comments: OBSERVED COTTAGE CHEESE CONTAINERS BEING REUSED FOR OTHER FOOD ITEMS. INSTRUCTED MANAGER TO REMOVE AND PROVIDE PROPER FOOD STORAGE CONTAINERS FOR ALL FOOD ITEMS. | 47. FOOD & NON-FOOD CONTACT SURFACES CLEANABLE, PROPERLY DESIGNED, CONSTRUCTED & USED - Comments: OBSERVED MILK CRATES USED FOR STORAGE IN PREP AREA. INSTRUCTED MANAGER TO REMOVE ALL MILK CRATEAS AND PROVIDE ADEQUATE SHELVING FOR STORAGE. | 49. NON-FOOD/FOOD CONTACT SURFACES CLEAN - Comments: OBSERVED ACCUMULATED FOOD DEBRIS ON INTERIOR AND EXTERIOR SURFACES OF COOKING EQUIPMENT, PREP TABLES, COOLERS, FREEZERS, SHELVING UNITS, RESIDUE ON INTERIOR SURFACE OF ICE MACHINE. INSTRUCTED MANAGER TO CLEAN AND MAINTAIN. | 51. PLUMBING INSTALLED; PROPER BACKFLOW DEVICES - Comments: OBSERVED RIGHT HAND WASHING SINK SLOWLY DRAINNG IN WOMEN WASHROOM. INSTRUCTED MANAGER TO REPAIR. | 55. PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN - Comments: OBSERVED ACCUMULATED FOOD DEBRIS ON FLOOR IN PREP AREA, STANDING WATER ON FLOOR IN CORNERS NEAR DISH MACHINE, FOOD DEBRIS INSIDE FLOOR DRAINS, FOOD SPILLS ON WALLS IN FRONT AND REAR PREP AREAS. INSTRUCTED MANAGER TO CLEAN AND MAINTAIN. | 55. PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN - Comments: OBSERVED MISSING GROUT ON FLOOR TILES ALONG WALLS IN DISH WASHING AREA. INSTRUCTED MANAGER TO RE-GROUT AND MAINTAIN.

Inspection ID: 2572097. Canvass performed on 03/07/2023, resulted in a 'Pass', Risk 1 (High).

Violations:
41. WIPING CLOTHS: PROPERLY USED & STORED - Comments: OBSERVED SOILED WIPING CLOTHS STORED ON PREP TABLES. INSTRUCTED MANAGER TO STORE WIPING CLOTHS IN SANITIZING SOLUTION BETWEEN USES. | 44. UTENSILS, EQUIPMENT & LINENS: PROPERLY STORED, DRIED, & HANDLED - Comments: OBSERVED BOXES OF PLATES STORED ON FLOOR IN REAR STORAGE AREA. INSTRUCTED MANAGER TO ELEVATE ALL FOOD EQUIPMENT OFF FLOOR AND MAINTAIN. | 45. SINGLE-USE/SINGLE-SERVICE ARTICLES: PROPERLY STORED & USED - Comments: OBSERVED SINGLE SERVICE ARTICLES NOT INVERTED IN PREP AREA. INSTRUCTED MANAGER TO INVERT ALL SINGLE SERVICE ARTICLES TO PROTECT FROM CONTAMINATION. | 48. WAREWASHING FACILITIES: INSTALLED, MAINTAINED & USED; TEST STRIPS - Comments: OBSERVED BASES OF COMPARTMENTS LEAKING ON 3-COMPARTMENT SINK. INSTRUCTED MANAGER TO REPAIR AND MAINTAIN. | 49. NON-FOOD/FOOD CONTACT SURFACES CLEAN - Comments: OBSERVED ACCUMULATED FOOD DEBRIS AND SPILLS ON INTERIOR AND EXTERIOR SURFACES OF COOKING EQUIPMENT, PREP TABLES, HOLDING UNITS, STEAM TABLES, COOLERS, FREEZERS, SHELVING UNITS IN PREP, STORAGE AND DISH WASHING AREAS. INSTRUCTED MANAGER TO CLEAN AND MAINTAIN. | 51. PLUMBING INSTALLED; PROPER BACKFLOW DEVICES - Comments: OBSERVED LEAKING DRAINPIPE UNDER HAND WASHING SINK IN COOKING AREA, NO HOT WATER AT LEFT SINK IN WOMEN WASHROOM AND RIGHT SINK IN MEN WASHROOM. INSTRUCTED MANAGER TO REPAIR AND MAINTAIN. | 55. PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN - Comments: OBSERVED ACCUMALATED FOOD SPILLS AND DEBRIS ON FLOOR UNDER ALL EQUIPMENT, ALONG WALLS AND IN ALL CORNERS IN PREP, STORAGE AND DISH WASHING AREAS. OBSERVED DUST BUILDUP ON CEILING VENTS AND LIGHT SHIELDS IN PREP AND DISH WASHING AREAS. INSTRUCTED MANAGER TO CLEAN AND MAINTAIN. | 58. ALLERGEN TRAINING AS REQUIRED - Comments: OBSERVED NO VALID ALLERGEN TRAINING AVAILABLE. ALL CERTIFIED MANAGERS MUST PROVIDE ALLERGEN TRAINING.

Inspection ID: 2537228. License performed on 10/25/2021, resulted in a 'Pass', Risk 1 (High).

Violations:
10. ADEQUATE HANDWASHING SINKS PROPERLY SUPPLIED AND ACCESSIBLE - Comments: OBSERVED NO HAND WASHING SIGNS AT HAND WASHING SINKS IN FRONT AND REAR PREP AREAS. INSTRUCTED MANAGER TO PROVIDE HAND WASHING SIGNS AT ALL HAND WASHING SINKS USED BY EMPLOYEES. | 37. FOOD PROPERLY LABELED; ORIGINAL CONTAINER - Comments: OSERVED BULK FOOD CONTAINERS NOT LABELED. INSTRUCTED MANAGER TO LABEL ALL BULK CONTAINERS WITH COMMON NAME OF FOOD. | 39. CONTAMINATION PREVENTED DURING FOOD PREPARATION, STORAGE & DISPLAY - Comments: OBSERVED FOOD ITEMS UNCOVERED AND STORED ON FLOOR IN PREP AREA, WALK-IN COOLER AND WALK-IN FREEZER, INSTRUCTED MANAGER TO COVER AND ELEVATE ALL FOOD ITEMS SIX INCHES OFF FLOOR. | 47. FOOD & NON-FOOD CONTACT SURFACES CLEANABLE, PROPERLY DESIGNED, CONSTRUCTED & USED - Comments: OBSERVED UNWRAPPED CROSSAINTS STORED IN GROCERY BAG INSIDE REACH-IN COOLER IN PREP AREA. INSTRUCTED MANAGER TO PROPERLY STORE ALL FOOD IN FOOD STORAGE BAGS OR CONTAINERS. | 49. NON-FOOD/FOOD CONTACT SURFACES CLEAN - Comments: OBSERVED ACCUMULATED FOOD DEBRIS ON INTERIOR AND AND EXTERIOR SURFACES OF COOKING EQUIPMENT, PREP TABLES, SHELVING UNITS, HOLDING UNITS, COOLERS AND FREEZERS. INSTRUCTED MANAGER TO CLEAN AND MAINTAIN. | 55. PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN - Comments: OBSERVED ACCUMULATED FOOD DEBRIS ON FLOORS UNDER ALL COOKING EQUIPMENT, ALONG WALLS AND IN ALL CORNERS IN PREP, STORAGE, AND DISH WASHING AREAS. OBSERVED DEAD INSECTS INSIDE LIGHT SHIELDS IN PREP AND DISH WASHING AREAS. INSTRUCTED MANAGER TO CLEAN AND MAINTAIN. | 55. PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN - Comments: OBSERVED EMPLOYEE BELONGINGS)COATS PURSES, ETC) ON SHELVES UNDER COUNTER IN FRONT PREP AREA. INSTRUCTED MANAGER TO PROVIDE SEPARATE AREA FOR EMPLOYEE BELONGINGS | 55. PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN - Comments: OBSERVED DAMAGED SURFACES ON SHELVING UNITS UNDER COUNTER IN FRONT PREP/WAIT STATION AREA. OBSERVED MISSING GROUT ON FLOOR TILES ALONG WALLS IN DISH WASHING AREA. INSTRUCTED MANAGER TO REPAIR AND MAINTAIN. | 56. ADEQUATE VENTILATION & LIGHTING; DESIGNATED AREAS USED - Comments: OBSERVED LOOSE LIGHT SHIELD IN REAR PREP AREA. INSTRUCTED MANAGER TO SECURE AND MAINTAIN.