SYMPHONY JACKSON SQUARE

Inspection ID: 2579239. Canvass Re-Inspection performed on 07/31/2023, resulted in a 'Pass', Risk 1 (High).

Violations:
10. ADEQUATE HANDWASHING SINKS PROPERLY SUPPLIED AND ACCESSIBLE - Comments: OBSERVED NO HAND WASHING SIGNAGE AT HAND WASHING SINK IN EMPLOYEES WASHROOM. INSTRUCTED MANAGER TO PROVIDE.

Inspection ID: 2579058. Canvass Re-Inspection performed on 07/26/2023, resulted in a 'Fail', Risk 1 (High).

Violations:
10. ADEQUATE HANDWASHING SINKS PROPERLY SUPPLIED AND ACCESSIBLE - Comments: OBSERVED NO HAND WASHING SIGNAGE AT HAND WASHING SINK IN EMPLOYEES WASHROOM. INSTRUCTED MANAGER TO PROVIDE. | 59. PREVIOUS PRIORITY FOUNDATION VIOLATION CORRECTED - Comments: PREVIOUS PRIORITY FOUNDATION NOT CORRECTED IN SPECIFIED TIME FRAME. 6-501.111. OBSERVED 10-20 SMALL FRUIT FLIES IN THE DISH WASHING AREA UNDER AND AROUND THE DISH WASHING UNIT. FRUIT FLIES HAVE NOW INCREASED TO ABOUT 40-50 THROUGHOUT KITCHEN. INSTRUCTED TO CONTACT PEST CONTROL TO PERFORM A SERVICE. PRIORITY VIOLATION 7-42-090 CITATION ISSUED.

Inspection ID: 2555608. Complaint Re-Inspection performed on 05/11/2022, resulted in a 'Pass', Risk 1 (High).

Violations:
48. WAREWASHING FACILITIES: INSTALLED, MAINTAINED & USED; TEST STRIPS - Comments: OBSERVED DISH WASHING MACHINE NOT REACHING PROPER TEMPERATURE. TESTED, GETTING 174 ON DEVICE THROUGH TWO CYCLES. EQUIPMENT TAGGED FOR INSPECTION. DISH WASHING MACHINE NOT IN USE DURING INSPECTION. PAPER GOODS BEING USED. INSTRUCTED TO REPAIR AND MAINTAIN IN GOOD WORKING ORDER. PRIORITY VIOLATION 7-38-25 | 49. NON-FOOD/FOOD CONTACT SURFACES CLEAN - Comments: OBSERVED THE SIDES OF THE COOKING EQUIPMENT WITH A BUILD UP OF GREASE, DIRT AND DUST. INSTRUCTED TO CLEAN AND MAINTAIN ALL COOKING AND NON COOKING EQUIPMENT AS A MEANS OF PREVENTING PEST AND INSECT HARBORING. | 51. PLUMBING INSTALLED; PROPER BACKFLOW DEVICES - Comments: OBSERVED THE RIGHT SINK IN THE MENS TOILET ROOM HOT WATER HANDLE BROKEN AND NEEDS TO BE REPLACED, AND THE KNOBS ON THE SINK ON THE LEFT NEEDS TO BE REPLACES (TURNS ON) OBSERVED THE KNOBS ON THE LEFT SINK IN THE WOMENS TOILET ROOM IN NEED OF REPAIR.INSTRUCTED TO REPAIR AND MAINTAIN ALL IN GOOD WORKING ORDER. | 51. PLUMBING INSTALLED; PROPER BACKFLOW DEVICES - Comments: OBSERVED THE THREE COMPARTMENT SINK LEAKING FROM DRAIN PIPE AND OBSERVED WATER SPRAYING FROM THE BACK FLOW DEVICE AREA. INSTRUCTED TO REPAIR AND MAINTAIN ALL AS A MEANS OF PREVENTING PEST AND INSECT HARBORING. | 53. TOILET FACILITIES: PROPERLY CONSTRUCTED, SUPPLIED, & CLEANED - Comments: OBSERVED NO COVERED RECETACLE IN THE STAFF TOILET ROOMS ON THE UPPER FLOORS. INSTRUCTED TO PROVIDE AND MAINTAIN.

Inspection ID: 2555289. Complaint performed on 05/04/2022, resulted in a 'Fail', Risk 1 (High).

Violations:
38. INSECTS, RODENTS, & ANIMALS NOT PRESENT - Comments: OBSERVED OUTER DOUBLE DOOR REAR OF THE KITCHEN AT THE STAIRS THAT LEADS TO THE PARKING LOT WITH OPENINGS AT THE BOTTOM. INSTRUCTED THEY MUST REPAIR AND MAINTAIN. | 38. INSECTS, RODENTS, & ANIMALS NOT PRESENT - Comments: OBSERVED EVIDENCE OF PEST ACTIVITY IN FURNACE ROOM LOCATED IN THE REAR OF THE KITCHEN FOOD SERVICE AREA. OBSERVED APPROX 60-75 DROPPINGS, OBSERVED SMALL FLIES IN THE DISH WASHING AREA UNDER AND AROUND THE DISH WASHING UNIT. INSTRUCTED TO CONTACT PEST CONTROL TO PERFORM A SERVICE. 7-38-020(A) PRIORITY FOUNDATION VIOLATION CITATION ISSUED. | 49. NON-FOOD/FOOD CONTACT SURFACES CLEAN - Comments: OBSERVED BUILD UP OF DIRT AND DEBRIS IN WALK IN FREEZER ON FLOOR. INSIDE WALK IN COOLER OBSERVED STANDING WATER, INSTRUCTED TO CLEAN AND MAINTAIN BOTH. | 49. NON-FOOD/FOOD CONTACT SURFACES CLEAN - Comments: OBSERVED THE SIDES OF THE COOKING EQUIPMENT WITH A BUILD UP OF GREASE, DIRT AND DUST. INSTRUCTED TO CLEAN AND MAINTAIN ALL COOKING AND NON COOKING EQUIPMENT AS A MEANS OF PREVENTING PEST AND INSECT HARBORING. | 51. PLUMBING INSTALLED; PROPER BACKFLOW DEVICES - Comments: OBSERVED THE RIGHT SINK IN THE MENS TOILET ROOM HOT WATER HANDLE BROKEN AND NEEDS TO BE REPLACED, AND THE KNOBS ON THE SINK ON THE LEFT NEEDS TO BE REPLACES (TURNS ON) OBSERVED THE KNOBS ON THE LEFT SINK IN THE WOMENS TOILET ROOM IN NEED OF REPAIR.INSTRUCTED TO REPAIR AND MAINTAIN ALL IN GOOD WORKING ORDER. | 51. PLUMBING INSTALLED; PROPER BACKFLOW DEVICES - Comments: OBSERVED THE THREE COMPARTMENT SINK LEAKING FROM DRAIN PIPE AND OBSERVED WATER SPRAYING FROM THE BACK FLOW DEVICE AREA. INSTRUCTED TO REPAIR AND MAINTAIN ALL AS A MEANS OF PREVENTING PEST AND INSECT HARBORING. | 53. TOILET FACILITIES: PROPERLY CONSTRUCTED, SUPPLIED, & CLEANED - Comments: OBSERVED NO COVERED RECETACLE IN THE STAFF TOILET ROOMS ON THE UPPER FLOORS. INSTRUCTED TO PROVIDE AND MAINTAIN.

Inspection ID: 2546535. Canvass performed on 01/14/2022, resulted in a 'Pass', Risk 1 (High).

Violations:
38. INSECTS, RODENTS, & ANIMALS NOT PRESENT - Comments: OBSERVED THE TWO DOUBLE DOORS IN THE REAR TRASH ROOM WITH AN OPENING AT THE BOTTOM OF THE DOOR. ( LOOKS LIKE IT IS FAIRLY NEW ) MUST ADJUST TO MAKE SURE IT IS FIRM FITTING. | 47. FOOD & NON-FOOD CONTACT SURFACES CLEANABLE, PROPERLY DESIGNED, CONSTRUCTED & USED - Comments: OBSERVED THE STOVE UNIT IN THE PREP AREA WITH FOIL WRAPPED AROUND THE PIPES ON THE SIDE. INFORMED THEY MUST MOVE AND MAINTAIN AS A MEANS OF MAKING EASY TO CLEAN. | 47. FOOD & NON-FOOD CONTACT SURFACES CLEANABLE, PROPERLY DESIGNED, CONSTRUCTED & USED - Comments: OBSERVED THE INSIDE OF THE DEEP FREEZER OIL FILTERING AREA WITH A BUILD UP OF GREASE AND FOOD DEBRIS. INSTRUCTED TO CLEAN AND MAINTAIN AS A MEANS OF PREVENTING POSSIBLE PEST AND INSECT HARBORING. | 49. NON-FOOD/FOOD CONTACT SURFACES CLEAN - Comments: OBSERVED THE INSIDE OF ALL THE COLD HOLD UNITS WITH A BUILD UP OF DIRT, DUST ON THE FAN VENTS, SPILLAGE AND DEBRIS ON THE FLOORS. INSTRUCTED TO CLEAN, SANITIZE AND MAINTAIN ALL AREAS. | 49. NON-FOOD/FOOD CONTACT SURFACES CLEAN - Comments: OBSERVED THE SIDES OF THE COOKING EQUIPMENT AND NON COOKING EQUIPMENT WITH A HEAVY ACCUMULATION OF GREASE AND FOOD SPILLAGE BUILD UP. INFORMED THEY MUST CLEAN AND MAINTAIN ALL AREAS. | 51. PLUMBING INSTALLED; PROPER BACKFLOW DEVICES - Comments: OBSERVED THE HAND WASHING SINK IN THE DISH WASHING AREA HOSE SPRAYING ALL OVER WHEN TURNED ON. ALSO OBSERVED THE HOT WATER KNOB ON THE RIGHT SIDE OF THE THREE COMPARTMENT SINK BROKEN. INFORMED THEY MUST REAPIR AND MAINTAIN IN GOOD WORKING ORDER. | 54. GARBAGE & REFUSE PROPERLY DISPOSED; FACILITIES MAINTAINED - Comments: OBSERVED TRASH RECEPTACLES WITH LIDS OPEN JUST AFTER BEING EMPTIED. INSTRUCTED TO MAKE SURE TO KEEP CLOSED ALL THE TIME AS A MEANS OF PREVENTING POSSIBLE PEST AND INSECT HARBORING. | 55. PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN - Comments: OBSERVED THE WALLS AND FLOORS THROUGHOUT THE WHOLE FOOD PREP AREA WITH A HEAVY BUILD UP OF DIRT, DEBRIS AND FOOD SPLATTER. INSTRUCTED THEY MUST CLEAN AND MAINTAIN ALL AREAS. | 55. PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN - Comments: OBSERVED MISSING CEILING TILES IN THE DINING AREA ( NO ONE ALLOWED TO DINE IN ) INSTRUCTED TO REPAIR AND MAINTAIN ALL. | 55. PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN - Comments: OBSERVED THE FLOOR DRAINS THROUGHOUT FACILITY WITH A BUILD UP OF DIRT AND FOOD DEBRIS. INFORMED THEY MUST KEEP CLEAN AND MAINTAIN ALL DRAINS. | 56. ADEQUATE VENTILATION & LIGHTING; DESIGNATED AREAS USED - Comments: OBSERVED A LIGHT BULB MISSING AND THE PROTECTIVE SHIELD MISSING AT THE FRONT FOOD SERVICE AREA. INSTRUCTED TO REPAIR AND MAINTAIN IN GOOD WORKING ORDER.

Inspection ID: 2532056. Canvass performed on 09/29/2021, resulted in a 'Pass w/ Conditions', Risk 1 (High).

Violations:
10. ADEQUATE HANDWASHING SINKS PROPERLY SUPPLIED AND ACCESSIBLE - Comments: OBSERVED SPEAKER, HAT, AND OTHER PERSONAL ITEMS INSIDE HANDWASHING SINK IN DISHWASHING AREA. INSTRUCTED TO REMOVE. HANDWASHING SINK IS TO ALWAYS REMAIN ACCESSIBLE. PRIORITY FOUNDATION. 7-38-030(C). CITATION ISSUED. | 38. INSECTS, RODENTS, & ANIMALS NOT PRESENT - Comments: OBSERVED A GAP AT THE BOTTOM OF THE DOUBLE DOORS INSIDE COMPACT ROOM. MUST PROVIDE A TIGHT FITTING SEAL AT ALL OUTER OPENINGS TO PREVENT THE ENTRY OF PESTS. | 54. GARBAGE & REFUSE PROPERLY DISPOSED; FACILITIES MAINTAINED - Comments: OBSERVED PAPER, DIRT, DEBRIS AND OTHER LITTER THROUGHOUT COMPACT ROOM WITH DUMPSTERS. INSTRUCTED TO CLEAN AND MAINTAIN. | 55. PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN - Comments: OBSERVED MISSING BRICKS UNDERNEATH HANDWASHING SINKS IN WOMEN'S RESTROOM NEAR KITCHEN. INSTRUCTED TO REPLACE AND SEAL TO PREVENT PESTS FROM ENTERING. | 55. PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN - Comments: OBSERVED FOOD, FOOD DEBRIS AND OTHER DIRT AROUND PERIMETER OF WALK IN COOLER. INSTRUCTED TO DETAIL CLEAN AND MAINTAIN.

Inspection ID: 2300346. Canvass performed on 06/27/2019, resulted in a 'Pass', Risk 1 (High).

Violations:
49. NON-FOOD/FOOD CONTACT SURFACES CLEAN - Comments: MUST CLEAN THE INSIDE OF THE ICE MACHINE. | 55. PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN - Comments: NOTED WATER STAINED CEILING TILES IN THE DRY STORAGE ROOM. MUST REPLACE AND MAINTAIN. | 55. PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN - Comments: MUST DETAIL CLEAN THE FLOORS AND FLOOR DRAINS THROUGH OUT, ESPECIALLY IN THE DISH WASHING ROOM. NOTED EXCESSIVE AMOUNT OF WATER ON THE FLOOR IN THE DISH ROOM. INSTRUCTED MANAGER TO KEEP DRY AS POSSIBLE TO PREVENT BREEDING PLACE FOR FLIES.

Inspection ID: 2116699. Consultation performed on 12/06/2017, resulted in a 'Pass', Risk 1 (High).

Violations:
34. FLOORS: CONSTRUCTED PER CODE, CLEANED, GOOD REPAIR, COVING INSTALLED, DUST-LESS CLEANING METHODS USED - Comments: FLOORS IN MAIN PREP AREA IN NEED OF CLEANING BEHIND COOKING EQUIPMENT, ALONG WALL BASES AND FLOOR DRAIN AT SERVING LINE IN NEED OF DETAIL CLEANING TO REMOVE ALL BUILD. CORRECT AND MAINTAIN | 35. WALLS, CEILINGS, ATTACHED EQUIPMENT CONSTRUCTED PER CODE: GOOD REPAIR, SURFACES CLEAN AND DUST-LESS CLEANING METHODS - Comments: WALLS IN PREP AREA IN NEED OF CLEANING TO REMOVE FOOD SPLATTER. MUST CLEAN AND MAINTAIN. | 33. FOOD AND NON-FOOD CONTACT EQUIPMENT UTENSILS CLEAN, FREE OF ABRASIVE DETERGENTS - Comments: CLEAN ALL SIDES OF ALL COOKING EQUIPMENT TO REMOVE ALL FOOD SPILLS. MUST CLEAN COFFEE TABLE AT SERVING LINE. MUST CORRECT AND MAINTAIN. | 38. VENTILATION: ROOMS AND EQUIPMENT VENTED AS REQUIRED: PLUMBING: INSTALLED AND MAINTAINED - Comments: LEAK AT 1 COMPARTMENT PREP SINK IN MAIN PREP AREA AND 3 COMPARTMENT SINK IN DISH ROOM IN NEED OF REPAIR LEAKS AT FAUCETS. MUST CORRECT AND MAINTAIN. | 41. PREMISES MAINTAINED FREE OF LITTER, UNNECESSARY ARTICLES, CLEANING EQUIPMENT PROPERLY STORED - Comments: ANY UNNECESSARY UNUSED EQUIPMENT MUST BE REMOVED. CORRECT AND MAINTAIN

Inspection ID: 1966638. License performed on 10/18/2016, resulted in a 'Pass', Risk 1 (High).

Violations:
30. FOOD IN ORIGINAL CONTAINER, PROPERLY LABELED: CUSTOMER ADVISORY POSTED AS NEEDED - Comments: MUST LABEL BULK FOOD CONTAINERS IN THE KITCHEN AREA,INSTRUCTED TO PROVIDE